01
5A Basic Quality and Problem Solving Tools - Introduction
4m
02
5A1 Pareto Chart
6m
03
5A2 Cause and Effect Diagrams
5m
04
5A3 Flowcharts
5m
05
5A4 Statistical Process Control (SPC) Charts
17m
06
5A5 Check Sheets
6m
07
5A6 Scatter Diagrams
4m
08
5A7 Histograms
7m
09
5A8 Root Cause Analysis (RCA)
6m
10
5A9 Plan-Do-Check-Act (PDCA) Cycle
4m
11
5B1 Six Sigma
13m
12
5B2 Lean - Introduction and Benefits
3m
13
5B2 Lean Philosophy
5m
14
5B2 Lean - Value Stream Mapping (VSM)
9m
15
5B2 Lean - Types of Wastes - Muda, Mura and Muri
7m
16
5B2 Lean - Eight Types of Wastes
11m
17
5B2 Waste Elimination - Pull System
4m
18
5B2 Waste Elimination - Kanban Card
5m
19
5B2 Waste Elimination - 5S
8m
20
5B2 Waste Elimination - Standard Work and Poka-Yoke
5m
21
5C Basic Statistics
3m
22
5C1 Measures of Central Tendency
9m
23
5C2 Measures of Dispersion
11m
24
5C3 Qualitative and Quantitative Analysis
9m
25
5D1 Common and Special Cause
8m
26
5D2 Process Performance Metrics
17m
27
5D3 Outliers
4m
28
5E2 Types of Sampling
11m
29
5E1 Acceptance Sampling Plans
12m
30
5E3 Sampling Terms
9m
31
5F Change Control
11m
32
5F Configuration Management
7m
33
5G Verification and Validation
5m
34
5H Risk Management Tools
9m
35
5H Plan Risk Management and Identify Risks
5m
36
5H Analyze Risks
9m
37
5H Plan Risk Response and Monitor/Control Risks
11m
38
5H Failure Mode and Effects Analysis
15m
39
5H Hazard Analysis and Critical Control Points (HACCP)
5m
40
5H Critical to Quality (CTQ) Analysis
5m