Certification training

MB-230MB-230: Microsoft Dynamics 365 for Customer Service

Prepare for your Microsoft exam with a structured video course built for focused study, topic review, and repeatable progress before exam day.

30Lectures
2h 29m 55sDuration
MicrosoftVendor
MB-230: Microsoft Dynamics 365 for Customer Service course cover Best seller
Microsoft certification training MB-230 30 lessons arranged in a guided course path
Course overview

Study with a clear path.

Move through focused sections, review lecture timing, and return directly to the objectives that need more work.

Sequenced lessons

Follow the course in order or jump directly to the section you need to revisit.

Video-first prep

Use concise lecture blocks for technical review before moving into exam practice.

Fast access

Your purchased course becomes available in the member area after confirmed payment.

Curriculum

Course sections.

12 sections, 30 lessons, and lecture-level duration details.

01 Course Overview 2m 57s
02 What Is Microsoft Dynamics 365? 3m 16s

01 Sign Up For Microsoft Dynamics 365 Trial 7m 29s

01 Dynamics 365 For Sales Important Terminologies 9m 41s
02 Dynamics 365 For Sales Process Flow 3m 18s
03 Dynamics 365 For Sales Application Navigation 6m 43s

01 Dynamics 365 For Marketing Important Terminologies 3m 5s
02 Dynamics 365 For Marketing Process Flow 3m 7s
03 Dynamics 365 For Marketing Application Navigation 6m 36s

01 Dynamics 365 For Service Important Terminologies 6m 40s
02 Dynamics 365 For Service Process Flow 2m 34s
03 Dynamics 365 For Service Application Navigation 9m 40s

01 Dynamics 365 Project Service Automation Important Terminologies 7m 45s
02 Dynamics 365 Project Service Process Flow 2m 52s
03 Dynamics 365 Project Service Application Navigation 12m 44s

01 Dynamics 365 Field Service Important Terminologies 5m 27s
02 Dynamics 365 Field Service Process Flow 1m 56s
03 Dynamics 365 Field Service Application Navigation 5m 15s

01 Dynamics 365 For Financials Overview 2m 9s
02 Register For Dynamics 365 For Financials 5m 1s

01 Dynamics 365 For Financials Important Terminologies 7m 1s
02 Dynamics 365 For Financials Process Flows 3m 13s
03 Dynamics 365 For Financials Application Navigation 7m 48s

01 Dynamics 365 For Operations Overview 2m 10s
02 Register For Dynamics 365 For Operations 4m 40s

01 Dynamics 365 For Operations Important Terminologies 1m 57s
02 Dynamics 365 For Operations Process Flows 3m 20s
03 Dynamics 365 For Operations Application Navigation 4m 32s

01 Course Review 3m 24s
02 Next Steps 3m 35s
Continue preparing

Connect the lessons to exam-day practice.

Use the course for structured review, then move into current questions, timed simulator sessions, and a broader vendor catalog.

VTSimu exam simulatorRehearse pacing in focused desktop sessions.
Unlimited AccessBuild a practice library across vendors and formats.
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