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Important Information Regarding PassQueen.com Refund Policy

At PassQueen.com, we are committed to your success in IT certification exams by providing top-notch preparation materials. Our products are carefully designed and maintained to ensure your success.

Below are the terms and conditions for our refund policy. Please read them carefully.

Expertly Compiled Questions

Our Questions & Answers are prepared by senior IT professionals and experts with extensive experience in the field.

Up-to-Date Content

We continuously review and update our products based on the latest exam patterns. Our question pools are refreshed regularly to reflect changes in real exam questions, ensuring a 95% coverage of actual exam content.

Exceptional Customer Support

Our dedicated support team offers 24/7 after-sale assistance to help you with any technical questions or issues you may encounter.

Refund Policy Terms

  • Refund claims must be made within 30 days of the purchase date. Claims made after this period will not be entertained.
  • You must have studied the provided materials for at least 15 days before taking the exam.
  • Refunds are not applicable for exams that have been retired.
  • If the candidate's name differs from the account holder's name, the refund policy is void.
  • The candidate’s email must match the email used for the payment processor (e.g., Stripe, PayPal).
  • You must send your PassQueen.com invoice number along with a failed result PDF or screenshot to [email protected] within 7 days of receiving your exam result.
  • PassQueen.com will not entertain claims for incorrect products once they have been downloaded and installed.
  • Refund claims are not valid for orders older than 90 days from the purchase date.
  • The refund policy does not apply to Unlimited Access packages.
  • The refund policy is not applicable to training courses.

Final Rights of Explanation

PassQueen.com reserves the right to the final interpretation of this refund policy.


PassQueen does not provide real Microsoft exam questions. Similarly, PassQueen does not supply real Amazon exam questions. The materials offered by PassQueen lack real questions and answers of certification exams. The CFA Institute neither endorses nor assures the accuracy or quality of PassQueen content. CFA® and Chartered Financial Analyst® are registered trademarks held by the CFA Institute.

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