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Lectures |
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1. Management and Leadership- 4m |
2. 1A-1 History of Quality- 5m |
3. 1A-1 Quality Gurus- 2m |
4. 1A-1 Quality Guru - Edwards Deming- 4m |
5. 1A-1 Deming's 14 Points of Leadership - Part 1- 4m |
6. 1A-1 Deming's 14 Points of Leadership - Part 2- 6m |
7. 1A-1 Deming's 14 Points of Leadership - Part 3- 4m |
8. 1A-1 Deming's 14 Points of Leadership - Part 4- 5m |
9. 1A-1 Deming's 14 Points of Leadership - Part 5- 3m |
10. 1A-1 Quality Guru - Joseph Juran- 4m |
11. 1A-1 Juran's 10 Points of Improvement- 3m |
12. 1A-1 Juran's Trilogy- 4m |
13. 1A-1 Quality Guru - Philip Crosby- 3m |
14. 1A-1 Crosby's Four Absolutes of Quality- 7m |
15. 1A-2 Continuous Improvement Tools - Introduction- 1m |
16. 1A-2 Continuous Improvement Tools - Lean- 7m |
17. 1A-2 Continuous Improvement Tools - Six Sigma- 10m |
18. 1A-2 Continuous Improvement Tools - Theory of Constraints (TOC)- 9m |
19. 1A-2 Continuous Improvement Tools - SPC- 3m |
20. 1A-2 Continuous Improvement Tools - TQM- 2m |
21. 1B-1 Strategic Planning- 5m |
22. 1B-2 QMS Deployment Techniques- 3m |
23. 1B-2a Benchmarking - Part 1- 6m |
24. 1B-2a Benchmarking - Part 2- 5m |
25. 1B-2a Benchmarking - Part 3- 3m |
26. 1B-2b Stakeholder Analysis- 7m |
27. 1B-2c Performance Measures - Balanced Score Card- 8m |
28. 1B-2c Performance Measures - Leading vs Lagging Indicators- 3m |
29. 1B-2d Project Management - Gantt Chart - Part 1- 4m |
30. 1B-2d Project Management - Gantt Chart - Part 2- 3m |
31. 1B-2d PM Tools - Activity Network Diagrams- 3m |
32. 1B-2d PM Tools - Activity Network Diagrams - Example- 7m |
33. 1B-2d CPM - Float and Critical Path- 4m |
34. 1B-2d CPM - Forward and Backward Pass- 12m |
35. 1B-2d PM Tools - PERT (Program Evaluation and Review Technique)- 6m |
36. 1B-2d Project Management - Resource Allocation- 7m |
37. 1B-3 Quality Information System(QIS)- 5m |
38. 1C ASQ Code of Ethics for Professional Conduct- 6m |
39. 1D Leadership Principal and Techniques - Types of Teams- 5m |
40. 1D Leadership Principal and Techniques - Tuckman's Model- 8m |
41. 1E-1Team Roles and Responsibilities- 5m |
42. 1E-2 Facilitation Tools - Introduction- 2m |
43. 1E-2 Facilitation Tools - Brainstorming- 3m |
44. 1E-2 Facilitation Tools - Nominal Group Technique NGT- 3m |
45. 1E-2 Facilitation Tools - Multivoting- 4m |
46. 1E-2 Facilitation Tools - Conflict Resolution- 5m |
47. 1E-2 Facilitation Tools - Force Field Analysis- 3m |
48. 1F Communication Skills- 4m |
49. 1G Customer Relations- 1m |
50. 1G Quality Function Deployment- 8m |
51. 1G Customer Satisfaction- 7m |
52. 1H Supplier Management Techniques - Introduction- 5m |
53. 1H-1Techniques - Supplier Lifecycle Management- 2m |
54. 1H-1 Supplier Lifecycle Management - Four Stages- 3m |
55. 1H1 Supplier Selection - Overview- 2m |
56. 1H1 Supplier Selection Process- 7m |
57. 1H-2 Supplier Monitoring and Improvement- 5m |
58. 1H-3 Supplier Risk - Introduction- 6m |
59. 1H-3 Risk Management Steps- 2m |
60. 1H-3 Risk Management Strategies- 8m |
61. 1I Barriers to Quality Improvement- 3m |
Lectures |
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1. 2A-1 Basic elements- 5m |
2. 2A-2 Design- 4m |
3. 2B-1 Document components- 7m |
4. 2B-2 Document control- 8m |
5. 2C-1 Quality Standards and Other Guidelines- 5m |
6. 2C-2 ISO 9000 Series of Standards- 3m |
7. 2C-3 ISO 9001 Revision History- 2m |
8. 2C-4 ISO 9001:2015 Reasons Behind the Revision- 4m |
9. 2C-5 ISO 9001:2015 Key Changes- 5m |
10. 2C-6 ISO 9001 Clauses Explained- 12m |
11. 2C-7 Quality Awards - MBNQA- 6m |
12. 2D1-1 Types of audits Product Process System- 4m |
13. 2D1-2 Types of audits First Second and Third Party- 5m |
14. 2D2-1 Roles and responsibilities in audits- 7m |
15. 2D2-2 Additional Roles and responsibilities in audits- 3m |
16. 2D-3 Audit planning and implementation- 5m |
17. 2D-4 Audit reporting and follow- up- 8m |
18. 2E-1 Cost of Quality (COQ) - Introduction- 4m |
19. 2E-2 Cost of Quality Classification- 7m |
20. 2E-3 Cost of Quality Why & Optimum Costs- 8m |
21. 2E-4 Cost of Quality Taguchi Loss Function- 8m |
22. 2E-5 Cost of Quality Example of Taguchi Loss Function- 3m |
23. 2E-6 Taguchi Loss Function three models- 2m |
24. 2F-1 Quality Training ADDIE Model- 3m |
25. 2F-2 Quality Training Kirkpatrick Model- 4m |
Lectures |
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1. 3A Classification of Quality Characteristics- 5m |
2. 3A Service Quality Characteristics- 6m |
3. 3B-1 Design Inputs - Introduction- 3m |
4. 3B-1 Design Input Tools- 5m |
5. 3B-1 Robust Design - Introduction- 6m |
6. 3B-1 Robust Design - Control and Noise Factors- 5m |
7. 3B-1 Robust Design - Type of Noise Factors- 2m |
8. 3B-1 Robust Design - Ways to Reduce the Effect of Noise - Part 1- 5m |
9. 3B-1 Robust Design - Ways to Reduce the Effect of Noise - Part 2- 6m |
10. 3B-1 Robust Design - Signal to Noise Ratio (SNR)- 8m |
11. 3B-1 Failure Mode and Effects Analysis (FMEA) - Introduction- 4m |
12. 3B-1 Failure Mode and Effects Analysis (FMEA) - Part 1- 8m |
13. 3B-1 Failure Mode and Effects Analysis (FMEA) - Part 2- 4m |
14. 3B-1 Failure Mode and Effects Analysis (FMEA) - Part 3- 4m |
15. 3B-1 Quality Function Deployment (QFD)- 3m |
16. 3B-1 Design for X - Introduction- 3m |
17. 3B-1 Design for X - Part 1- 8m |
18. 3B-1 Design for X - Part 2- 4m |
19. 3B-1 Design for Six Sigma (DFSS)- 10m |
20. 3B-2 Design Review- 5m |
21. 3C Technical Drawing and Specifications - Projections- 8m |
22. 3C Drawing - First Angle Projection Symbol- 5m |
23. 3C Drawing - First Angle Projection Example- 4m |
24. 3C Drawing - Third Angle Projection Symbol- 4m |
25. 3C Drawing - Third Angle Projection Example- 4m |
26. 3C Drawing - Title Block- 8m |
27. 3C Drawing - Line Types- 5m |
28. 3C Drawing - Dimensioning- 4m |
29. 3C Drawing - Tolerances- 10m |
30. 3C Geometric Dimensioning & Tolerancing (GD&T) - Intro- 3m |
31. 3C Geometric Dimensioning & Tolerancing (GD&T) - Part 1- 4m |
32. 3C Geometric Dimensioning & Tolerancing (GD&T) - Part 2- 2m |
33. 3C Geometric Dimensioning & Tolerancing (GD&T) - Part 3- 6m |
34. 3D Verification and Validation- 4m |
35. 3E-1 Predictive and Preventive Maintenance- 5m |
36. 3E-2 Reliability and Maintainability Indices- 7m |
37. 3E-2 Measuring Reliability- 3m |
38. 3E-2 Mean Time to Failure - MTTF- 5m |
39. 3E-2 Mean Time Between Failures - MTBF- 3m |
40. 3E-2 Solved Questions - Mean Time Between Failures - MTBF- 4m |
41. 3E-2 Mean Time Between Failures - MTBF - Probability Distribution- 6m |
42. 3E-2 Mean Time to Repair - MTTR- 2m |
43. 3E-3 Reliability Models - Introduction- 7m |
44. 3E-3 Reliability Hazard Function- 4m |
45. 3E-3 Bathtub Curve- 5m |
46. 3E-3 Bathtub Curve - Distributions- 5m |
47. 3E-3 Back to Basics - Probability- 9m |
48. Probability - Type of Events- 5m |
49. 3E-3 Probability - Addition Rule- 4m |
50. 3E-3 Probability - Multiplication Rule- 5m |
51. 3E-3 Reliability Example - Part 1- 5m |
52. 3E-3 Reliability Example - Part 2- 4m |
53. 3E-3 System Reliability Components in Series- 4m |
54. 3E-3 System Reliability Components in Parallel- 4m |
55. 3E-3 System Reliability Example- 11m |
56. 3E-3 Weibull Distribution- 8m |
57. 3E-3 Exponential Distribution- 6m |
58. 3E-3 Exponential Distribution Summary- 4m |
59. 3E-3 Exponential Distribution - Example 1- 4m |
60. 3E-3 Exponential Distribution - Example 2- 4m |
61. 3E-3 Exponential Distribution - Example 3- 4m |
62. 3E-4 Fault Tree Analysis- 6m |
63. 3E-4 Fault Tree Analysis - Example- 5m |
Lectures |
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1. 4 -Product and Process Control (25Questions)- 3m |
2. 4A Methods - Control Plan- 5m |
3. 4A Methods - Critical Control Point (CCP) Identification- 4m |
4. 4A Methods - Work Instructions and Validation- 4m |
5. 4B-1 Material Identification, Status, and Traceability- 8m |
6. 4B-2 Material Segregation- 2m |
7. 4B-3 Material Classification- 9m |
8. 4B-4 Material Review Board (MRB)- 3m |
9. 4C Acceptance Sampling - Introduction- 5m |
10. 4C-1 Sample vs Population- 5m |
11. 4C-1 Sampling Errors- 8m |
12. 4C-1 Acceptance Sampling Standards ANSI Z1.4 and Z1.9, MIL-STD-104 and 414- 4m |
13. 4C-1 Acceptable Quality Limit (AQL)- 7m |
14. 4C-1 Rejectable Quality Limit (RQL)- 4m |
15. 4C-1 Operating Characteristic (OC) Curve Introduction- 6m |
16. 4C-1 Plotting an OC Curve - Part 1- 6m |
17. 4C-1 Plotting an OC Curve - Part 2- 7m |
18. 4C-1 Plotting an OC Curve - Part 3- 6m |
19. 4C-1 Average Outgoing Quality (AOQ)- 7m |
20. 4C-1 Average Outgoing Quality Limit (AOQL)- 3m |
21. 4C-1 Average Total Inspection (ATI)- 6m |
22. 4C-2 Sampling Standards- 3m |
23. 4C-2 Attribute Sampling- 4m |
24. 4C-2 Attribute Sampling - Two Examples- 5m |
25. 4C-2 Inspection Levels- 6m |
26. 4C-2 Reduced Normal and Tightened Inspection- 6m |
27. 4C-2 Single, Double, and Multiple Sampling- 10m |
28. 4C-2 Dodge Romig Sampling Plans- 9m |
29. 4C-2 Variable Sampling- 8m |
30. 4C-3 Sample Integrity- 3m |
31. 4D-1 Measurement Tools- 9m |
32. 4D -2 Destructive Tests- 10m |
33. 4D-2 Nondestructive Tests Part 1- 3m |
34. 4D-2 Nondestructive Tests Part 2- 10m |
35. 4E Metrology- 12m |
36. 4F Measurement system analysis (MSA) - Introduction- 14m |
37. 4F - MSA - Accuracy - Bias, Linearity and Stability- 7m |
38. 4F - MSA - Precision - Repeatability and Reproducibility / PT Ratio- 13m |
39. 4F - Gage R&R - Three Methods - Introduction- 5m |
40. 4F - Gage R&R - Range Method- 6m |
41. 4F - Gage R&R - Average and Range Method- 19m |
42. 4F - Gage R&R - ANOVA Method- 12m |
43. 4F Number of Distinct Categories (NDC)- 10m |
44. 4F Crossed vs Nested Studies- 4m |
Lectures |
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1. 5A Quality Control Tools - Introduction- 2m |
2. 5A QC Tools - 1- 5m |
3. 5A QC Tools - 2- 5m |
4. 5A QC Tools - 3- 5m |
5. 5A QC Tools - 4- 5m |
6. 5A QC Tools - 5- 4m |
7. 5A QC Tools - 6- 5m |
8. 5A QC Tools - 7- 5m |
9. 5A QC Tools - Flow Chart (additional tool in ASQ CQE BoK)- 5m |
10. 5B QM&P Tools - 1a- 4m |
11. 5B QM&P Tools - 1b- 3m |
12. 5B QM&P Tools - 2- 3m |
13. 5B QM&P Tools - 3- 4m |
14. 5B QM&P Tools - 4- 8m |
15. 5B QM&P Tools - 5- 6m |
16. 5B QM&P Tools - 6- 3m |
17. 5B QM&P Tools - 7- 25m |
18. 5C-2 Kaizen- 3m |
19. 5C-3 Plan-do-check-act (PDCA)- 2m |
20. 5C-5 Theory of Constraints (TOC) - Introduction- 9m |
21. 5C-5 Theory of Constraints (TOC) - Five Steps- 4m |
22. 5C-5 Theory of Constraints (TOC) - Drum Buffer Rope- 5m |
23. 5D1 - 5S Workplace Improvement- 5m |
24. 5D2 - Value-stream Mapping (VSM)- 7m |
25. 5D3 - Kanban- 6m |
26. 5D4 Visual Control- 6m |
27. 5D5 Waste (Muda)- 8m |
28. 5D5 - Types of Muda - Part 1- 11m |
29. 5D5 - Types of Muda - Part 2- 13m |
30. 5D6 - Standardized Work- 3m |
31. 5D7 - Takt Time and other Process Matrics- 17m |
32. 5D8 - Single Minute Exchange of Die (SMED)- 7m |
33. 5E Corrective Action- 5m |
34. 5E Root Cause Analysis (RCA)- 2m |
35. 5F Preventive Action- 3m |
36. 5F Poka-yoke for Preventive Action- 3m |
37. 5F Robust Design for Preventive Action- 4m |
Lectures |
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1. 6A-1 Type of data- 12m |
2. 6A-2 Measurement scales- 12m |
3. 6A-3 Data Collection Methods- 5m |
4. 6A-3 Data Coding- 12m |
5. 6A-3 Missing Data- 4m |
6. 6A-4 Data accuracy and integrity- 8m |
7. 6A-5 Descriptive Statistics - Introduction- 5m |
8. 6A-5 Measurements of Central Tendency- 12m |
9. 6A-5 Measurements of Dispersion- 12m |
10. 6A-6 Stem-and-leaf Plot- 7m |
11. 6A-6 Box-and-Whisker Plot- 4m |
12. 6A-6 Scatter Plot- 3m |
13. 6A-7 Graphical Methods for Depicting Distributions- 8m |
14. 6B-1 Terminology - Type I and Type II Errors- 16m |
15. 6B-1 Hypothesis Testing Explained- 13m |
16. 6B-1 How to read the Z Table?- 9m |
17. 6B-1 Understanding the p Value- 4m |
18. 6B-1 Calculating Sample Size- 10m |
19. 6B-2 Drawing statistical conclusions- 5m |
20. 6B-3 Probability Terms and Concepts - Part 1- 8m |
21. 6B-3 Probability Terms and Concepts - Part 2- 10m |
22. 6B-3 Probability Terms and Concepts - Part 3- 16m |
23. 6B-3 Factorial, Permutations and Combinations- 7m |
24. 6C Normal Probability Distribution- 20m |
25. 6C Binomial Probability Distribution- 16m |
26. 6C Bernoulli and Hypergeometric Distribution- 10m |
27. 6C Poisson Distribution- 6m |
28. 6D-1 Point Estimates and Confidence Intervals - Introduction- 7m |
29. 6D-1 Factors Affecting Confidence Interval Width- 6m |
30. 6D-1 Calculating Confidence Interval Using Z Table- 5m |
31. 6D-1 Calculating Confidence Interval Using t Table- 10m |
32. 6D-1 Calculating Confidence Interval for Proportions- 5m |
33. 6D-1 Variance Confidence Interval- 12m |
34. 6D-2 Hypothesis Testing - Introduction- 5m |
35. 6D-2 One Sample z Test- 7m |
36. 6D-2 One Sample t Test- 6m |
37. 6D-2 One Sample Proportions Test- 8m |
38. 6D-2 Two Sample z Test- 17m |
39. 6D-2 Two Sample t Test - Introduction- 9m |
40. 6D-2 Two Sample t Test - Example with Equal Variance- 9m |
41. 6D-2 Two Sample t Test - Example with Un-equal Variance- 10m |
42. 6D-3 Paired -comparision tests (Paired t Test)- 8m |
43. 6D-3 Two Sample p Test- 10m |
44. 6D-2 Tests for Variance- 5m |
45. 6D-2 F Test for Comparing Variances- 11m |
46. 6D-2 Chi-square Test for Variance- 9m |
47. 6D-5 Analysis of Variance (ANOVA) - Introduction- 9m |
48. 6D-5 ANOVA - Comparing Means Without Any Calculation- 11m |
49. 6D-5 ANOVA Formulas- 5m |
50. 6D-5 ANOVA Manual Calculations Example- 15m |
51. 6D-5 ANOVA Using Microsoft Excel- 4m |
52. 6D-5 ANOVA - Example (Expect something like this in the CQE exam)- 3m |
53. 6D-4 Goodness -of-fit tests- 11m |
54. 6D-6 Contingency Tables- 14m |
55. 6D-6 Contingency Tables (Practice Problem)- 2m |
56. 6E Simple Linear Correlation - Introduction- 4m |
57. 6E Correlation Coefficient Manual Calculation- 7m |
58. 6E Correlation Coefficient - Calculating Using MS Excel- 3m |
59. 6E Correlation - Summary- 5m |
60. 6E Correlation vs Causation- 4m |
61. 6E Correlation - Confidence Interval- 17m |
62. 6E Linear Regression - Coefficient of Determination- 3m |
63. 6E Regression Equation - Manual Calculation- 10m |
64. 6E Residual Analysis- 4m |
65. 6E Time-series Analysis- 10m |
66. 6F-1 Statistical Process Control (SPC) Objectives and Benefits- 5m |
67. 6F-2 Common and Special Causes- 5m |
68. 6F-3 Selection of Variable- 5m |
69. 6F-4 Rational subgrouping- 11m |
70. 6F-5 Selecting Control Charts- 9m |
71. 6F-5 ImR or XmR Charts- 10m |
72. 6F-5 X bar R Charts- 8m |
73. 6F-5 X-bar s Charts- 3m |
74. 6F-5 Attribute Control Charts - Introduction- 7m |
75. 6F-5 nP Charts- 6m |
76. 6F5 P Charts- 8m |
77. 6F-5 C Charts- 5m |
78. 6F-5 U Charts- 4m |
79. 6F-6 Control Chart Analysis - Nelson Rules- 18m |
80. 6F-6 Nelson Rules - Calculating Probabilities- 6m |
81. 6F-7 Pre-control charts- 7m |
82. 6F-8 Short- run SPC - Part 1 - Introduction and Difference Chart- 8m |
83. 6F-8 Short- run SPC - Part 2 - Z-MR Chart- 9m |
84. 6G Process Performance vs- 11m |
85. 6G Process Capability Indices - Part 1- 20m |
86. 6G Process Capability Indices - Cr - Part 1A- 3m |
87. 6G Process Capability Indices - Part 2- 7m |
88. 6G Process Performance Indices- 8m |
89. 6G Conducting Process Capability Studies- 4m |
90. 6H Design and Analysis of Experiments (DoE) Introduction- 3m |
91. 6H-1 Terminology - Factors and Response- 6m |
92. 6H-1 Terminology - An Example of Lauching Branded Coffee- 7m |
93. 6H-1 Terminology - Interaction Chart- 4m |
94. 6H-1 Terminology - Contour Plot- 3m |
95. 6H-1 Terminology - Mathematical Equation- 7m |
96. 6H-2 Planning and organizing experiments- 17m |
97. 6H-3 Introducing Interaction- 7m |
98. 6H-3 DOE Equation with Interaction- 9m |
99. 6H-3 Design of Experiments - Definitions- 5m |
100. 6H-3 Three Factors Experiment- 9m |
101. 6H-3 Half Factorial Design and Resolutions- 18m |
102. 6H-3 DOE Nuisance Factors and Balanced Design- 6m |
103. 6H-4 One-factor Experiments - Introduction- 5m |
104. 6H-4 One-factor Experiments - Completely Randomized Experiments- 5m |
105. 6H-4 One-factor Experiments -Randomized Block Design- 3m |
106. 6H-4 One-factor Experiments - Latin and Graeco Latin Square Design- 7m |
107. 6H-6 Two-level Fractional Factorial Experiments - Introduction- 5m |
108. 6H-6 Two-level Fractional Factorial Experiments - Number of Experiments- 3m |
109. 6H-6 Two-level Fractional Factorial Experiments - Plackett Burman Design- 6m |
Lectures |
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1. 7A Risk Related Definitions- 10m |
2. 7A Planning for Risk Management- 2m |
3. 7A Identifying Risks- 6m |
4. 7B Risk Assessment- 12m |
5. 7C Risk Control - Introduction- 4m |
6. 7C Risk Control - Negative Risks- 6m |
7. 7C Risk Control - Positive Risks- 5m |
8. 7C Monitor and Control Risks- 4m |
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